This Messaging Program Privacy Policy explains how WPM collects and uses information about you in relation to its text message marketing program (the Messaging Service). For the purposes of the Messaging Service, Twilio acts as our service provider and data processor of your information.

Please note that message and data rates may apply.

Collection of Information

We only collect the name and phone number provided by you for use with notifications.

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Message frequency will vary based on services requested but will not exceed five messages in a day for the same ticket.

Sharing of Information

We will not share your information with any third-party except the following:

Service Providers: We may share your information with third parties to help us provide the Messaging Service to you.
Legal Requirement and Protection of Twilio and Others: We may disclose your information as we believe such disclosure is necessary or appropriate to comply with applicable law and legal processes, respond to requests from public and government authorities, enforce a contract with us, protect our rights, privacy, safety, or property, and allow us to pursue available remedies or limit the damages that we may sustain.

We will never share with any other third party, including advertisers, promotional partners, and sponsors.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Customer Care

If you are experiencing any problems with the Messaging Service, please email info@whitefishpropertymanagement.com.